The ACP-620 Certification (Atlassian Certified Professional – Cloud Admin) is a globally recognized qualification personalized for IT professionals responsible for managing and optimizing Atlassian Cloud environments. As more organizations shift from on-premise setups to cloud-based platforms, the need for certified cloud administrators remains to grow. This certification serves as a proof to your proficiency in configuring, managing and resolving multiple Atlassian Cloud products including Jira, Confluence and more.
Whether you’re a systems administrator, IT consultant, DevOps professional or project lead, the ACP-620 certification can considerably raise your career by certifying your skills and shows your promise to mastering cloud-based tools used in modern business environments.
Why Pursue the ACP-620 Certification?
1. Growing Demand for Atlassian Cloud Professionals
Businesses today are moving toward agile methodologies and cloud-native platforms. Tools like Jira Software, Jira Service Management and Confluence are foundational to this shift. However, these tools require skilled professionals to certify ideal performance, smooth addition and secure administration. The ACP-620 certification confirms that you have the expertise needed to manage these serious cloud services effectively.
2. Career Growth and Salary Benefits
Holding an Atlassian certification can make a visible difference in your career course. According to industry surveys certified Atlassian Cloud administrators earn between 20% and 30% more than their non-certified associates. Organizations are ready to pay a premium for professionals who can manage and secure their cloud environments efficiently, particularly in regulated industries that depend on obedience and security standards.
3. Professional Recognition and Validation
This certification adds weight to your resume and showcases your deep accepting of Atlassian’s cloud infrastructure. Employers and clients frequently prioritize candidates with verified qualifications knowing they enjoy the required knowledge to perform under pressure. It also makes you different in a competitive market by highlighting your technical credibility and promise to continuous learning.
4. Stay Competitive and Relevant
Atlassian frequently updates its cloud offerings to improve performance, usability and compliance. Staying up to date with the ACP-620 certification confirms you remain united with the latest industry standards and best practices making you a desirable ability for any organization that trusts on Atlassian Cloud solutions.
ACP-620 Exam Overview
Exam Structure and Details
- Exam Name: Atlassian Certified Professional – Cloud Admin (ACP-620)
- Exam Format: Multiple choice (single and multiple answer questions)
- Number of Questions: 60
- Time Limit: 90 minutes
- Passing Score: 65% (typically requires 39 correct answers)
- Exam Fee: $250 USD
- Delivery: Online proctored exam through Atlassian’s certification portal
Domains and Topics Covered
1. Atlassian Cloud Administration Fundamentals
- Understanding the Atlassian Cloud network
- Directing administrative dashboards
- Managing user roles, groups and permissions
- Arranging global site settings and product access
2. Security and Compliance
- Implementing security protocols across cloud environments
- Managing Single Sign-On (SSO) and Security Assertion Markup Language (SAML)
- Applying data placement settings
- Understanding passivity obligations (e.g., GDPR, HIPAA)
3. Product-Specific Administration
- Administering Jira Software, Jira Service Management and Confluence Cloud
- Creating and managing project structures
- Defining and applying permission schemes and automation rules
- Managing third-party apps and product additions
4. Troubleshooting and Support
- Diagnosing and resolving user access issues
- Identifying performance bottlenecks
- Utilizing Atlassian logs and tools for effective support
- Relating with Atlassian Support for advanced cases
How to Prepare for the ACP-620 Exam
1. Utilize Official Atlassian Resources
Atlassian provides a range of learning tools to help candidates prepare for the ACP-620 exam. Key resources include:
- Atlassian University’s Cloud Admin Certification Prep Course
- Detailed product documentation and whitepapers on Jira and Confluence
- Exam preparation guides outlining core abilities and best practices
- Access to sample questions and mock exams to replicate real testing conditions
2. Gain Practical Experience
Nothing beats practical experience. It is highly recommended to:
- Set up a free Atlassian Cloud instance
- Practice real-life scenarios by arranging user permissions, creating workflows and testing security features
- Explore addition with tools such as Slack, GitHub and Microsoft Teams
This approach will support your theoretical knowledge and make it easier to apply in an exam setting.
3. Join the Community
Being part of a professional community provides insights, tips and support. Consider joining:
- The Atlassian Community Forum
- Reddit’s r/atlassian for real-world discussions
- LinkedIn groups focused on Atlassian and cloud certifications
You’ll be able to ask questions, share resources and stay informed on new updates that could impact the exam.
4. Take Practice Tests and Review
Mock exams are serious to identifying knowledge gaps. They help in:
- Improving time management
- Accepting the question format
- Support learning through repetition
Use certified platforms or official Atlassian sample exams to prepare effectively.
Tips to Succeed in the ACP-620 Exam
- Master the Core Products Focus heavily on Jira Software, Jira Service Management and Confluence administration. These make up the majority of the exam content.
- Understand Security Settings Expect detailed questions on SSO, permissions and agreement issues.
- Study Real-World Scenarios The exam analyze your ability to apply knowledge not just memorize facts.
- Stay Updated Atlassian Cloud is dynamic. Follow release notes and product updates to stay informed.
- Practice Time Management With only 90 minutes for 60 questions aim to answer each question in under 90 seconds.
Frequently Asked Questions (FAQs)
Who should take the ACP-620 certification?
The ACP-620 is ideal for:
- System administrators managing cloud environments
- IT professionals responsible for initiative collaboration tools
- Consultants and solution architects effecting Atlassian Cloud services
Do I need prior experience to attempt this exam?
While there are no official basics, it’s recommended that candidates have at least 6 to 12 months of practical experience with Atlassian Cloud administration.
How long is the certification valid?
The ACP-620 certification is effective for two years. To maintain your qualification you’ll need to retake the certification exam or complete continuing education credits as defined by Atlassian.
What is the difference between ACP-120 and ACP-620?
- ACP-120 focuses on Jira Administration for Server and Data Center environments.
- ACP-620 is designed specifically for Atlassian Cloud administrators managing Jira, Confluence and other cloud products.
Is the ACP-620 Certification Worth It?
The short answer is yes. The ACP-620 Certification is a strategic investment for IT professionals looking to develop their expertise in cloud-based environments. As Atlassian tools become increasingly integrated into agile workflows, DevOps pipelines and creativity collaboration having a recognized certification positions you as a leader in your field.
Whether you’re targeting for a promotion, preparing for a new role or building your consulting portfolio, this certification can open doors to more advanced responsibilities and higher-paying opportunities. It shows employers that you’re proactive, skilled and ready to take on complex challenges in cloud infrastructure.
Start Your ACP-620 Journey Today
Ready to take the next step? Explore our curated selection of ACP-620 training resources, practice exams and certification prep materials to set yourself up for success.