The ACP-120: Jira Administration for Cloud Certification is a premier qualification offered by Atlassian for professionals looking for to prove their skills in managing Jira Cloud environments. As organizations increasingly shift to cloud-based project management tools expertise in Atlassian’s system is becoming a highly valued skill across industries from IT to software development and business operations.

This certification targets Jira administrators, Agile professionals and IT specialists who wish to explore their capabilities in administering Jira Cloud, configuring workflows, managing permissions and automating processes. Whether you’re already in the field or looking to transition into cloud-based administration ACP-120 certification can make you different and open doors to advanced roles and higher salaries.

Why Earn the ACP-120 Certification?

1. Growing Demand for Atlassian Cloud Experts

As cloud adoption becomes the standard more companies are utilization Jira Cloud for project tracking, Agile delivery and DevOps management. Professionals certified in Atlassian cloud products can fill a serious gap in today’s tech workforce. Your ability to manage, secure and optimize Jira Cloud environments becomes a powerful ability.

2. Better Career Opportunities and Salary Increases

Atlassian-certified professionals are frequently ordered for promotions and high-level positions. Studies show that certified Jira Cloud administrators can earn 20–30% more than their uncertified associates. These roles include Cloud Administrators, Agile Coaches, Jira Consultants and more.

3. Credibility and Professional Recognition

Certification isn’t just about knowledge; it’s a badge of trust. ACP-120 verifies your capability in real-world Jira Cloud administration handling user roles, customizing workflows, implementing security schemes and more. Employers and clients will recognize you as a skilled, reliable expert.

4. Stay Competitive in the Atlassian Ecosystem

With Atlassian continually rolling out updates and new features certification ensures you’re keeping pace with the latest best practices, UI changes and passivity standards specific to Jira Cloud.

ACP-120 Exam Overview

Basic Exam Information

• Certification Name: Atlassian Certified Professional – Jira Cloud Administration (ACP-120)
• Exam Format: Online, proctored
• Time Limit: 60 minutes
• Question Count: 50 multiple-choice and scenario-based questions
• Passing Score: 75%
• Exam Fee: $250 USD
• Retake Policy: You can retake the exam after 7 days if you don’t pass on your first attempt.

Prerequisites

There are no strict basics but 6–12 months of practical experience with Jira Cloud administration is strongly recommended. Familiarity with the Atlassian documentation, UI and administration console will help massively.

Domains and Topics Covered in ACP-120

The exam analyze your practical knowledge in the following areas:

1. Jira Cloud Configuration and Administration (40%)

• Creating and managing projects (team-managed and company-managed)
• Customizing issue types, fields, screens and workflows
• Handling permission schemes, notification schemes and security levels
• Managing global settings and understanding site administration

2. Agile and Project Management (30%)

• Organizing Scrum and Kanban boards
• Managing Agile metrics and generating reports such as burn-up, rapidity and sprint reports
• Setting up and customizing dashboards and filters

3. Automation and Integrations (20%)

• Creating automation rules for issue assignment, status changes, SLAs and notifications
• Participating Jira Cloud with other Atlassian products like Confluence, Bitbucket and Opsgenie
• Working with third-party apps from the Atlassian Marketplace

4. Troubleshooting and Best Practices (10%)

• Resolving user access problems, workflow errors and permission issues
• Applying Atlassian best practices for administration, scalability and security
• Understanding product limitations and cloud-specific considerations

How to Prepare for the ACP-120 Certification Exam

1. Use Official Atlassian Resources

• Atlassian University: Offers inclusive training through expert guide and on-demand courses such as Jira Administration for Cloud.
• Certification Exam Topics Blueprint: A downloadable guide that outlines exam objectives in detail.
• Atlassian Documentation: A dependable source to master every aspect of the Jira Cloud interface and administrative functions.

2. Practice in a Real Environment

• Set up a free Jira Cloud site and experiment with project creation, permission structure, workflows and automation.
• Replicate scenarios you might meeting in the exam or a real job.

3. Join the Atlassian Community

• Participate in community discussions, forums and Q&A threads.
• Join study groups or Discord communities focused on ACP-120 exam preparation.
• Follow Atlassian YouTube tutorials, webinars and expert sessions.

4. Take Practice Exams

• Use available mock exams to familiarize yourself with question formats and timing.
• Analyze performance, identify weak areas and revisit those topics.

Pro Tips to Pass the ACP-120 Exam

• Understand Real Use Cases: Focus on practical knowledge and how Jira Cloud works in production environments. Scenario-based questions are common.
• Master Administration Tasks: Be comfortable managing users, configuring workflows and resolving issues without depending on instructions.
• Don’t Just Memorize: Understanding concepts is far more important than repetition memorization. For example, know why you’d choose one permission scheme over another.
• Time Management: Practice completing 50 questions in 60 minutes. Some questions may be extensive due to scenarios.

What Happens After You Get Certified?

Career Opportunities

With an ACP-120 certification you’re qualified for roles such as:

• Jira Cloud Administrator
• IT Project Manager
• DevOps Specialist
• Agile Tools Consultant
• Atlassian Solutions Architect

Many organizations actively search for professionals who can manage their Jira Cloud environments reduce inefficiencies and improve Agile delivery pipelines.

Advanced Learning Paths

After ACP-120, you can follow:

• ACP-620: Advanced Jira Administration
• ACP-610: Managing Jira Projects for Data Center
• Jira Service Management Certifications
• Confluence Cloud certifications

You can also become an Atlassian Certified Expert by earning multiple certifications across the product collection.

Is ACP-120 Worth Your Time and Money?

Absolutely. Whether you’re working in an Agile environment, managing IT projects or administering enterprise-level Jira requests, the ACP-120 certification is one of the most valuable investments in your career. It improves your practical expertise, authorizes your skills and separates you in a inexpensive tech job market.

Frequently Asked Questions (FAQs)

Q1: How long is the certification valid?

The ACP-120 certification is effective for two years. Renewal requires passing a new version of the exam or completing recertification requirements.

Q2: Can I take the ACP-120 exam remotely?

Yes, the exam is available online via proctoring services provided by Kryterion.

Q3: Do I need prior experience with Jira Cloud?

While not strictly required 6–12 months of practical experience is highly recommended to succeed.

Q4: What’s the difference between ACP-120 and ACP-100?

ACP-100 was targeted at Jira Server and Data Center. ACP-120 is personalized specifically for Jira Cloud, which has distinct features and limitations.

Q5: Where can I find reliable study materials?

Use Atlassian University official documentation, practice tests and community forums for inclusive preparation.

Unlock Your Path to Success Today with Our Premium ACP-120 Certification Study Resources

Start Your Atlassian Cloud Journey Today

The ACP-120 Certification is more than a qualification, it’s a gateway to becoming a trusted expert in one of the most generally used cloud-based project management tools in the world. By earning this certification, you show that you not only understand Jira Cloud but can also administer it at a professional level with best practices in mind.

Get certified, grow your career and stand out as a true Atlassian Cloud expert. Start preparing today and unlock new professional opportunities in Agile project management and cloud administration.